Privacy & Policy
Who collects the data?
NYX Markets Ltd. is and international company registered in Istanbul, Turkey.
The company collects personal, behavioral, and other types of data that you consent to share with us before using our online services. The client will be informed of the details beforehand.
All the information collected from our clients’ online activities will be used only for the betterment of our online services and business purposes. It will lead to the timely provision of information about new services and products of NYXBroker. The collected data could also be used for the thorough assessment of your financial capabilities and needs.
What kind of data do we collect?
We may collect, store, and use the following data, which includes but is not limited to:
Identity data:
Your first/middle/last name, username or any other identifier created by you when using our services, proof of your identity in the form of a numeric image, date and place of birth, gender, and country of residence and citizenship.
Contact data:
Your residential address which includes proof of this address in the form of a numeric image, your phone number, your email address.
Professional data:
Educational level, occupation, employer name, past experience in online trading, level of knowledge in online trading and the risks involved, including all the relevant proofs of this data.
Financial and tax data:
Annual and monthly income, net worth, TIN and the country to which taxes are paid, bank account number and personal bank statements, debit card and credit card numbers and the proof of their ownership, details of electronic wallets, and sources of funds.
Technical usage data:
IP address and location, browser type and version, type and model of electronic devices used, operating system and any other types of data related to the characteristics of the devices used to access our online services.
Behavioral data:
All the data related to your behavior on our websites – clicks on links, downloads, scrolls, etc.
Marketing data:
Consents to receive marketing and advertising material from us, as well as the communication channels and the language of the messages.
Cookies:
Cookies are files containing the information used by websites to register traffic. This information from the website server is temporarily saved on the hard disk of your computer or mobile phone when you visit the website for the first time, and subsequently, allows the website to recognize your browser.
NYXBroker Ltd. uses cookies to determine what services are more interesting for its clients and to measure the visitors’ level of activities on the company’s websites. Using cookies, we would also identify the most demanded ads and we’ll evaluate the popularity of resources in order to attract potential clients.
What types of cookies do we use?
Session cookies:
This type of cookies is used only during your session on our website and is stored only to the point where you close your browser.
Analytical cookies:
These cookies collect behavioral information on how you use our website and then transfer this information to our analytical software, where it can be stored up to 6 months. The information is stored anonymously and does not contain your name, email address, or any other personal info. We use it to track user activity on our web pages, which gives us the ability to provide a seamless user experience across all our platforms and to keep track of potential inaccuracies.
Promotional cookies:
It used to provide personalized ads for website visitors when they are not using one of our platforms. They may include third-party ads of our advertising partners.
Preferences and functionality cookies:
It keeps track of the choices you make while using our websites; choices like website language or the closing of a pop-up window.
How to manage cookies preferences?
In your browser’s settings you have the option to delete the cookies placed on your computer. The links to instructions for managing cookies in the most popular browsers can be found below:
Keep in mind that deleting cookies may affect the functionality of your usage on our websites.
The following are the main reasons and purposes of collecting personal data, in accordance with the law:
Contract obligation:
In order to onboard you as a client, we must request and verify your personal information in accordance with our Client Agreement.
Legal obligations:
Like any other financial organization, NYXBroker is subject to numerous different laws such as anti-money laundering laws, financial services regulations, corporate law, privacy laws, and tax law. In accordance with such legal obligations the company collects and stores certain required data.
Complaints & inquiries:
To conduct an inquiry concerning your complaints, we may use the data that you provide upon the inquiry.
Data analysis:
In order to provide our clients with the ultimate user experience and the most relevant contents, we use various tools to gather behavioral and quantitative data about our website visitors and newsletter subscribers.
Marketing purposes:
If you consent to receive our marketing communication materials, we will use your registered personal data to send you needed information about our services and upcoming events.
Legal notifications:
We are obligated to inform you of any changes in our services and/or agreements. Therefore,?
You can find the main reasons and purposes behind collecting personal data from our EU/EEA clients, in TERMS OF PERSONAL DATA PROCESSING.
Who may we disclose your personal data to?
With respect to the mentioned purposes, our company reserves the right to disclose any personal data to:
· Third-party marketing and advertisement partners;
· Third-party service providers;
· Affiliated companies;
· Governing bodies;
· Auditors and contractors;
· Anyone else, with your authorization.
Please, be advised that your personal data will never be exposed to third-parties unknown to the company or those that do not have an appropriate agreement with us.
In accordance with the GDPR, the client will be informed at all times and should provide prior consent for the usage of their data.
The law provides you with the following rights regarding your personal data we store and process:
1. The right to be informed of the fact that we are processing your personal data and specifically which data.
2. The right to access your personal data.
3. The right to rectify your personal data in case it is not accurate or not up-to-date.
4. The right to erase all your personal data from our servers upon your justified request.
5. The right to restrict processing of your personal data (which does not include its storage).
6. The right to transfer your data. In certain circumstances, you have the right to obtain all your personal data in a machine-readable format.
7. The right to object to the processing of your personal data.
8. The right to be excluded from automated decision-making, including profiling. That is if it does not contradict the contract between you and NYXBroker.
You are able to exercise the above-mentioned rights, if it does not contradict the legal requirements regarding the prevention of money laundering, terrorist financing laws, record keeping obligations of the company, etc.
Data Protection Officer
For queries, complaints about any data protection matter between you and the company, or the implementation of any relevant rights, please contact our Data Protection Officer at dpo@nyxbroker.com at your earliest convenience.